Shipping Info

Processing

All orders are processed within 1–2 business days (Monday–Friday, excluding holidays). You'll receive an email confirmation with tracking details as soon as your order ships.

Delivery Times

• United States: 7–14 business days
• United Kingdom: 7–14 business days
• Canada: 10–18 business days
• Australia & New Zealand: 10–18 business days
• Europe: 10–18 business days
• Rest of World: 10–20 business days

Most packages arrive earlier than the estimate above — please allow extra time during peak periods (holidays, sales events).

Shipping Rates

• Standard Shipping — Free
• Priority Shipping — $4.36
• Express Shipping — $9.48

Order Tracking

Once your order ships, you'll receive an email with a tracking number. Please allow up to 48 hours for tracking information to activate. You can check your order status anytime on the Track Your Order page.

Lost or Stolen Packages

All shipments include insurance. If your package is confirmed lost by the carrier, we'll replace it free of charge. Contact us at 

for assistance.

Support

Our support team is available 7 days a week. Email us at support@myionix.com or call (251) 420-3914 — we'll reply within hours.